In the world of MasterLibrary™, a work order is a formal request for maintenance or IT support that can be assigned to and completed by someone with in the District.
Work orders can be requested by anyone in the school district and are typically used for tracking repairs and preventative maintenance of assets (classroom equipment, HVAC, lights, computers, smart boards, and others).
Work orders usually go through 4 steps:
- The work is requested by Work Order.
- The Work Order is approved and assigned by a facilities or IT administrator.
- The work is performed by the individual assigned.
- The Work Order is closed with notes as to what was done and the person who made the request is informed.